Please note that 24th December - 7th January are company holidays for many of our employees. Because of this, there will likely be an unusual delay in reply to your billing and sales support ticket, possibly for a number of hours when our team comes online sporadically.
In the case where you do receive an initial reply from one of our employees in time, their subsequent replies may still be delayed.
Our technical support team works 24hrs 7days including public holidays. They will be able to assist you with technical issues round the clock. Please make sure to use our knowledgebase documentation before sending any ticket for a faster solution to your challenges here: https://core.gigalayer.com/knowledgebase.php
We wish you and your family a happy holiday.
Kind Regards,
GigaLayer.
Monday, December 24, 2018