Renewal and Service Maintenance:
- Our services are subscribed, requiring renewal before the expiry date. Timely renewal ensures uninterrupted service and optimal server utilization.
- We offer a 7-day grace period after expiry. This allows you the flexibility to renew your subscription without interruption.
- Your service will be deactivated if renewal doesn't occur within the grace period. This temporary suspension gives you a chance to renew and avoid data loss.
- To maintain optimal resources for our paying customers, any service remaining unrenewed for 30 days after deactivation will be automatically terminated. This ensures efficient server utilization and data security.
Important Note:
Please be aware that we do not retain backups for terminated services due to recent policy changes. Data will be permanently deleted after your service is deactivated and subsequently released.
For detailed information:
Our Terms of Service: https://gigalayer.com/terms-of-service#backup